Raise a new support ticket or check the status of an existing one. Our team in Noida is here for product, billing and onboarding questions.
Describe your issue and we'll route it to the right specialist. You'll receive a ticket ID by email for tracking.
Your ticket ID is SFC-00000. We've emailed a confirmation with this reference — use it on the "Check Ticket Status" tab anytime.
Back to HomeEnter the ticket ID we emailed you (e.g. SFC-10234) to see its current status.
This is a demo lookup. Try ticket IDs SFC-10234, SFC-10210, or SFC-10199.
Response time depends on the priority you select — Urgent tickets are picked up within 2 hours, while Low priority tickets are addressed within 2 business days. You'll always receive an email confirmation with your ticket ID right after submitting.
Yes. Simply reply to the confirmation email with your ticket ID in the subject line, and your update will be added directly to the existing ticket thread so nothing gets lost.
Select "Billing & subscription" as the category when raising a ticket. Our accounts team handles these separately from technical issues to keep turnaround fast.
Yes, every SalesFunnelCRM plan includes access to phone support during office hours. Higher-tier plans also receive a dedicated account manager — ask about this during your demo.